Make vs. Buy Fulfillment • 36-Month Projection

DTC Coffee • Historical: 731 days • 3-yr NPV decision model

Assumptions (sliders)

Key Results

18
Break-even month
-$184k
In-House 3yr NPV
-$312k
3PL 3yr NPV
Recommendation: Bring fulfillment IN-HOUSE
Key drivers: 1) Strong volume growth (18% CAGR) drives scale economies 2) Lower variable shipping ($0.78/lb vs 3PL) 3) Break-even at month 18; NPV advantage $128k

Monthly Cost Projection

Cumulative Cash Outflow

Sensitivity: Volume +/-20%

ScenarioBreak-even3yr NPV AdvantageDecision
-20% volume24$42kIn-house
Base case18$128kIn-house
+20% volume14$219kIn-house

Model Notes

  • Historical demand extrapolated with trend + seasonality (holiday peaks)
  • In-house: 6 FTE base +1 per 8k orders/mo above 25k; 3-mo ramp @1.4x
  • 3PL costs scaled from historical avg pickpack/shipping/storage
  • NPV uses monthly discounting at cost of capital; $99k capex at t=0
  • Shipping modeled at 2.4 lb/order avg from data